One of Ethiopia's largest commercial banks was facing significant financial losses due to sophisticated fraud schemes that traditional rule-based systems couldn't detect. The challenges included:
- Rising fraud incidents: Transaction fraud increased by 35% year-over-year, costing millions in losses
- Limited detection capabilities: Rule-based systems generated excessive false positives while missing complex fraud patterns
- Manual review bottlenecks: Fraud analysts were overwhelmed reviewing thousands of flagged transactions daily
- Delayed response: Fraudulent transactions were often only discovered days after they occurred